PRIVACY POLICY

Privacy Policy for MateCube LLC

Effective Date: 13.04.2025

MateCube LLC ("MateCube", "we", "us", or "our") is committed to respecting your privacy and safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, your rights, and how you can control your data when using our website https://matecube.dev.

1. Who We Are

MateCube LLC is a technology company registered in Bulgaria. Our mission is to deliver high-quality software solutions to individuals and businesses.

  • Legal Entity: MateCube LLC
  • Registered Office: Ul. Edelvays 4, 8230 Nessebar, Bulgaria
  • Contact Email: info@matecube.dev

We act as the data controller for the information we collect.

2. Scope of this Policy

This Privacy Policy applies to:

  • Visitors to our website https://matecube.dev
  • Individuals who contact us directly through forms or email
  • Users interacting with our marketing content or analytics systems

This policy does not apply to third-party services linked from our site. We are not responsible for the privacy practices of those services.

3. Information We Collect

We collect personal data to provide services, enhance functionality, and ensure secure and efficient operation of our site.

Categories of Data We Collect:

  • Identity Data: Full name, email address, phone number
  • Technical Data: IP address, browser type, operating system, device identifiers
  • Interaction Data: Pages viewed, buttons clicked, time spent on pages
  • Form Submissions: Any details voluntarily submitted through our contact forms
  • Cookie Data: Preferences, analytics, and usage history

We do not collect sensitive personal data (e.g., health data, political opinions, religious beliefs, or biometrics).

4. How We Collect Data

Data is collected through the following means:

  • Directly from you when you fill out forms or contact us
  • Automatically via cookies and tracking technologies when you use our website
  • From email communication initiated by you

5. Why We Collect Your Data

We use your personal data for the following purposes:

  • To provide our services, customer support and respond to inquiries
  • To analyze user behavior and optimize website performance
  • To detect and prevent security threats
  • To comply with legal obligations
  • To communicate with you about our services (if you opt-in)

We use Google Analytics and similar tools for non-identifying statistical analysis.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal grounds:

  • Consent – when you voluntarily submit your data or accept cookies
  • Contractual necessity – when processing is necessary to provide a service
  • Legal obligation – where required by law
  • Legitimate interest – for analytics, fraud prevention, and improving our service

You can withdraw your consent at any time by emailing us at info@matecube.dev.

7. Sharing and Disclosure of Data

We do not sell, rent, or trade your personal data. We also do not share data with third parties unless:

  • It is necessary for processing (e.g., cloud hosting providers)
  • Required by law, regulation, or legal request
  • Required to enforce our terms or protect our rights

Any third-party processor we use must comply with GDPR and CCPA standards.

8. International Data Transfers

Your data may be processed outside the EEA. When we transfer personal data internationally, we do so under:

  • Standard Contractual Clauses approved by the European Commission
  • Other legally acceptable mechanisms to ensure your rights are protected

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience. These include:

  • Necessary Cookies: Enable core functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your language and settings

We use a cookie consent banner to obtain your permission before setting any non-essential cookies. You can manage cookie settings anytime via your browser or our cookie preferences tool.

For more details, please review our Cookie Policy.

10. Data Retention

We retain your personal data only as long as necessary:

  • Up to 2 years after your last interaction with our website
  • Longer if required by legal or regulatory obligations

After this period, we will securely delete or anonymize your data.

11. Your Rights (EU/EEA Residents)

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority (e.g., your local Data Protection Authority)

To exercise any of these rights, email us at info@matecube.dev.

12. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you may:

  • Know what categories of personal information we collect and why
  • Request access to your personal information
  • Request deletion of your information
  • Opt-out of sale or sharing of personal information (we do not sell your data)
  • Not be discriminated against for exercising your privacy rights

We will verify your identity before responding to a request. Contact us at info@matecube.dev.

13. Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • HTTPS encryption
  • Two-factor authentication for admin systems
  • Regular updates, patches, and audits
  • Use of compliant cloud service providers (e.g., AWS, GCP)

In the event of a breach, we will notify affected users and regulators as required by law.

14. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. When we do:

  • We will revise the "Effective Date" at the top
  • We will notify you on a site-wide notice if the changes are material

Please review this policy regularly.

15. Contact Us

If you have any questions, concerns, or would like to exercise your rights, you can reach us at:

Email: info@matecube.dev

Mail: Ul. Edelvays 4, 8230 Nessebar, Bulgaria